Delivery Info

We know you're excited to get your order. Here's exactly what to expect once you place it.

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Order Processing

All orders are processed within 24 hours of payment being confirmed. Orders placed on weekends or public holidays are processed on the next business day.

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Delivery Timeframes

Delivery typically takes 2 to 3 business days anywhere in South Africa. Most orders arrive sooner, but please allow the full window during peak periods or public holidays.

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Signature on Delivery

All orders require a signature on delivery as standard. This protects you against missing or stolen packages. Please make sure someone is available to sign at your delivery address.

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Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email. Use it to follow your parcel in real time through the courier's tracking portal.

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Delivery Areas

We deliver nationwide across South Africa, covering all major cities, towns, and surrounding areas.

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Delays

We do everything we can to get your order to you on time. Occasionally, delays may occur due to courier issues, high volumes, public holidays, or circumstances outside our control. If your order is delayed beyond the expected window, contact us and we'll follow it up immediately.

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Incorrect Delivery Details

Please double-check your delivery address and contact number before placing your order. Snap Vapes cannot be held responsible for failed or delayed deliveries caused by incorrect or incomplete information.

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Questions about your order? Contact us and we'll sort it out.